Privacy Policy
This policy explains what Ken's Tree Experts does with the information you give us through this website. It covers this site only.
What we collect
If you fill in the request slip, we collect the name, email address, phone number and description you enter. Nothing else on this site asks you for personal information, and we do not use advertising trackers or third-party analytics cookies.
When you send that slip we also store a record of your consent: the exact wording you agreed to, the time you agreed to it, and the IP address the submission came from. That record exists so that both you and we have evidence of what was agreed, and so we can show we had permission to contact you.
Why we use it
To answer your enquiry, look at the tree, and arrange the work. If you tick the consent box, we may contact you about that enquiry by phone, text message or email. We do not sell your information, and we do not share it for anyone else’s marketing.
Who else handles it
This site runs on Cloudflare, which hosts the pages and the database the slip writes to, and we use Resend to deliver the email alert that tells us a request has arrived. Both act as processors on our behalf. No other company receives your information.
How long we keep it
We keep an enquiry for as long as it is useful for the purpose you sent it: answering you, doing the work, and dealing with anything that follows from it. We keep the consent record for as long as we hold the enquiry it belongs to. If you would like your information deleted sooner, ask us and we will delete it.
Your choices
You can ask us what we hold about you, ask us to correct it, or ask us to delete it. You can tell us to stop contacting you at any time and we will stop. Call 937-450-3992 or reply to any message we send you.
Children
This site is not directed at children and we do not knowingly collect information from anyone under 13.
Changes
If this policy changes, the revised version will be posted on this page.
Contact
Ken's Tree Experts, New Carlisle, Ohio. 937-450-3992